Driver Requirements
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Driver Requirements
Minimum Requirements
Even without a car of your own, you can drive with Hevo.Here’s what you need to do:
- Be at least 20 years of age (21 years of age in Victoria)
- Have access to a vehicle that meets Hevo's vehicle requirements
- Hold a valid full driver’s licence in your state or territory
- Have held a full driver’s licence in any Australian state or territory for at least 12 months (exceptions apply in certain states and territories)
- Provide all the necessary documents required in your state or territory
- Be listed as an insured driver for the vehicle you plan to drive
If you don't have access to a vehicle that meets Hevo's requirements, you can rent one from one of our rental partners.
Required Documents
Before hitting the road, you will need to submit the following documents:
- A valid, full driver’s licence for your state or territory
- Your passport or birth certificate
- Any other documents required in the state or territory you plan to drive in
- A driver profile photo;
1. Must be a forward-facing, centered photo including the driver's full face and top of shoulders, with no sunglasses;
2. Must be a photo only of the driver with no other subject in the frame, well-lit, and in focus. It cannot be a driver's license photo or other printed photograph
Background Checks
After starting the signup process, you’ll be required to pass a background check. Processes for driver background checks vary by city.
VEVO (right to work) check
It is a requirement that drivers using the Hevo Driver app in Australia have a citizenship, residency or a visa status that allows them to work. During the signup process, a Visa Entitlement Verification Online (VEVO) check is undertaken for drivers who are not able to provide an Australian Passport, Australian Birth Certificate or Australian Citizenship Certificate.
How it works
During the signup process, a Visa Entitlement Verification Online (VEVO) check is undertaken for drivers who are not able to provide an Australian Passport, Australian Birth Certificate or Australian Citizenship Certificate, and did not have other work eligibility checks completed as part of accreditation.
In cases where a drivers right to work cannot be verified using the information they have provided, the driver will be required to conduct a VEVO check independently and provide the result to us or through their state accreditation process to continue signing up.
Alternatively, if a driver has received their result and believes it to be incorrect, they can provide us with an updated result that proves their entitlement to work in Australia.
Drivers can obtain an updated VEVO check from the Department of Immigration’s website.
Complete your own VEVO check here
City Requirements
Hevo's Minimum Requirements (Perth)
All cars driving with Hevo in Perth must be:
- ANCAP 5-Star rated
- In excellent working condition
- No older than the maximum age for the Hevo vehicle option chosen
- A 4-door car or passenger van
- No more than 8-seats, including the driver’s seat
- Able to pass a vehicle inspection
- Are registered with 3F motor injury insurance in Western Australia
- Have a Passenger Transport Vehicle (PTV) Authorisation (OD-C)
- Free from cosmetic damage (e.g. scuff marks, scratches and indentations such as hail damage)
- Free from commercial branding (e.g. graphics or wraps greater than 20cm by 20cm)
Insurance: All vehicles driving with Hevo must be covered by 3F motor injury insurance (MII), and have at least third-party property damage insurance. We recommend speaking with your insurance provider to inform them that you may be engaging in ridesharing. Please note, this may cause your premium to increase. To drive with Hevo, you also need to be listed on the car’s property damage insurance policy, even if you are not the vehicle owner or main policyholder.
Hevo's Minimum Requirements (Victoria)
All cars driving with Hevo in Victoria must be:
- ANCAP 5-Star rated
- In excellent working condition
- No older than the maximum age for the Hevo vehicle option chosen
- A 4-door car or passenger van
- No more than 8-seats, including the driver’s seat
- Able to pass a RedBook Inspect vehicle inspection
- Registered in Victoria
- Free from cosmetic damage (e.g. scuff marks, scratches and indentations such as hail damage)
- Free from commercial branding (e.g. graphics or wraps greater than 20cm by 20cm)
- Registered as a commercial passenger vehicle
Insurance: All vehicles driving with Hevo must be covered by compulsory third party (CTP) insurance, and have at least third-party property damage insurance. To drive with Hevo, you also need to be listed on the car’s property damage insurance policy, even if you are not the vehicle owner or main policyholder.
Further requirements apply to specific vehicle options
After starting the signup process, you’ll be required to pass a background check. Processes for driver background checks vary by city.
Hevo: Vehicle must be a Hybrid, EV or similar
Hevo Plus: Vehicle must be a Hybrid, EV or similar that is close to new
Hevo EV: Vehicle must be an EV or similar that is new or close to new
Green Premium (*coming soon): Vehicle must be a high end EV or similar that is new or close to new
*Hevo reserves the right, in its sole discretion, to amend this list of vehicle requirements and/or accepted vehicles at any time.
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